HELP ZONE

Help zone contains sections which describe our site capabilities, the conditions of using our site, and provide other useful information.

Q:Does RE Suspension offer sponsorships?

A:Due to the large customer base we service we are unable to offer sponsorships to individual race teams. We strive to provide the same level of service for all of our customers regardless of location, type of racing etc.

Q:How do I become a dealer for RE Suspension products?

A:RE Suspension does offer a dealer program for select shock and suspension related businesses. All inquiries to become a dealer must be submitted and approved using this link: (RE DEALER LINK)

Q:Does RE Suspension sell or service dynos?

A:We do not sell or service shock dynos here at RE Suspension. We do carry some parts and accessories for the dynos here but for all other inquiries please visit Roehrig’s website at: http://www.roehrigengineering.com/

Q:What is the difference between Twin Tube and Monotube shocks?

A:Twin tube shocks are as the name describes. An outer tube houses an inner tube in which the main piston travels. A gas bag or foam membrane allows for oil displacement as the oil travels from the inner tube to the outer. These shocks have little to no rod pressure due to their design. Monotube shocks are a single cylinder that contains the main piston assembly, oil and (usually) a separate nitrogen chamber. The nitrogen chamber keeps the main oil column stable as the main piston travels through it.

Q:How do I read my shock graph?

A:Follow this link to our comprehensive outline of how to read your dyno graph sheet: (SHOCK GRAPH READING LINK)

Q:Does RE Suspension offer Spring Rating services?

A:Using Roehrig’s Advanced Spring rater, RE Suspension is able to provide hyper-accurate spring rating services. Rate and Travel sheets along with Rate Graphs are provided with each spring.

Q:Can I tell if my shock is ok just by hand?

A:It is IMPOSSIBLE to push/pull a shock by hand and know if the valving is correct. All shocks are tested dynamically by the dyno at speeds much faster than any person can achieve. However, shocks that have lost oil and/or air pressure will have a “dead spot” that can be detected by hand.

Q:How often should the air pressure be checked in my gas pressure shocks?

A:We recommend checking the air pressure in your shocks every 3-4 races with a proper gauge. (Using a tire gauge etc is not sufficient!!) Some racers include this as part of their weekly maintenance which is perfectly fine. One must remember that it takes some of the air from the shock to fill the gauge so the shock will usually read lower than the pressure it was set at. For example: A shock set at 90psi will normally read 80-85psi due to the air volume required to fill the gauge. Simply reset the pressure back to 90psi and remove the gauge.

Q:Will RE Suspension assist in choosing the right product for my application?

A:Our knowledgeable sales staff is always willing to offer the best technical support for all products offered. Feel free to email or call us with any questions regarding product application, fitment, etc.

Q:How often should I have my shocks serviced?

A:The amount of time between services does depend on the type of racing and the length of the races. For the average short track racer (dirt or asphalt) running on Saturday nights in less than 50 lap races they can expect a full season between services. Road Racers can also usually get a full season on a set considering they race less than 12 races per year. Anything more than that we recommend servicing them at the midpoint of the season as well. As with any crash we HIGHLY recommend sending shocks in to have the shafts and bodies checked for damage.